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MAY 5, 2025 |
Commerce media is redefining the path to ROI. Discover the trends, strategies, and innovations shaping this fast-growing space at our virtual Commerce Media Trends 2025 summit, taking place this Friday, May 9. Register here. | | | |
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OpenAI’s latest shopping capability in ChatGPT is creating friction across the digital landscape. |
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The tool lets users compare products and click directly to purchase, pitting ChatGPT against product review sites like Wirecutter, as well as search engines like Google and Bing—and, for now, OpenAI isn’t taking affiliate fees, according to an OpenAI spokesperson.
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Looking ahead, OpenAI is also reportedly developing a fully native checkout flow, which could further siphon product-search traffic from search engines and chip away at retailers’ high-margin, fast-growing media businesses. |
ChatGPT’s new product search feature could disrupt retail media by pulling browsing and product discovery away from retailer websites—shrinking valuable ad inventory and revenue streams. |
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