We’ve entered the part of the AI hype cycle where we’re starting to more accurately understand the value and limitations of the tech—which spent much of the last two years basking in the lime light. Move over, Blu-ray disc. While AI perhaps has longer staying power than Blu-ray, last month Gartner predicted more than 40% of agentic AI projects will be canceled by the end of 2027. The firm cited rising costs, unclear business value, and inadequate risk controls as potential hurdles for the tech. “I’m not surprised,” said Sam Dorison, co-founder and CEO at ReflexAI, an AI-powered training and quality assurance platform that designs agentic solutions to support human workers rather than replace them. “Where you get impact in professional settings, particularly enterprise settings, is through clarity and clear goals, and if you’re implementing AI, because you think AI can address everything, you do not have clear goals.” The Gartner report cautions against “misapplying agentic AI in business use cases” warning it can lead to a use case failure. Before procuring or deploying agentic AI in the workplace, it’s important to evaluate if agentic AI is the right solution for the intervention or if something else is more appropriate, according to the report. Keep reading for more on how HR can help get value out of AI.—AD |