Marketers love to “surprise and delight.” So do consumers. People are increasingly purchasing items without knowing exactly what product, or which variation of a product, they’re going to get. This year, the phenomenon of blind boxes, or mystery boxes, which originated in Asian markets, took off with US consumers amid the growing popularity of keychain Labubu dolls and Sonny Angel figurines. Pop Mart, the brand behind Labubus and other blind-box brands, made 13.88 billion yuan ($1.93 billion) in the first half of this year alone. MGA Entertainment sells blind-box items like LOL Surprise dolls, which first launched in 2016, and CMO Josh Hackbarth said the company is seeing a current “burst” in demand, which he credits in part to nostalgia and to the rise of the “kidult” consumer. “A lot of the kids that grew up with our products and maybe some similar surprise unboxing ones now have adult money,” Hackbarth told us. It’s not just toy brands getting in on the trend. Andy Rebhun, chief marketing and experience officer of fast-casual chain Cava, told us the brand decided to give out blind-box-style pita-chip plushies with the purchase of its Hot Harissa Meal earlier this month after seeing the social media fervor for Pop Mart items. “The team decided to lean in and place a bet,” Rebhun said. “Sure enough, it was a really good bet for this moment in culture.” For brands of all kinds, blind boxes can serve to encourage repeat purchases while presenting a marketing opportunity to reach customers of different ages and budgets. Beyond that, the excitement around unboxing mystery items is ripe for social, giving brands a chance to go viral and generate additional brand awareness online. Continue reading here.—KH |