When I was 14, I went to my first concert. It smelled like cigarettes, beer, and unmet expectations. All things I’d only seen on MTV or in my dreams.
Some people wore tails. Others had band tees that seemed to fuse with their torsos through some sort of emotional osmosis. And me? I was the kid who showed up in a nice shirt. Like, something that had been ironed recently.
I was painfully out of place. So I did what any insecure teenager would do: I bought an overpriced hat and hoodie to hide my lack of facial hair and crippling need for approval.
It was after changing into my new uniform that I suddenly felt like I could hang. I screamed every lyric louder than the drunk next to me (mostly out of defiance, partially out of fear.) And in that moment, I had this profound realization:
“Maybe we never really outgrow the urge to costume ourselves into belonging.”
Okay, fine. The 14-year-old me didn’t think that. He was just amazed at how many new ways one could use the F-word. But still, the point stands.
Except now, instead of hoodies, it’s tone of voice. Layouts. Abandoned cart flows and a new seasonal color palette. Maybe your emails are still wearing their middle-school outfit. Maybe they could use a little more eyeliner and enough questionable language to make HR nervous.
So, in the spirit of the season of costume changes (literal and existential), here are the most popular emails right now to get some ideas from.