[ALERT] Availability of PECOS AI/PI in the Production Environment, 10/20/2025

[ALERT] Availability of PECOS AI/PI in the Production Environment, 10/20/2025 - RESOLVED

Centers for Medicare & Medicaid Services

This message is for users of the PECOS AI/PI applications in the Production environment.

CMS EOC (Enterprise Operations Center) reports that AWS has made headway with their updates. Any impacts to CMS Portal and PECOS should be resolved. Users who experienced disruptions should close their browser and clear the cache before accessing the applications again.

If you continue to experience issues, please contact the CMS Service Desk at cms_it_service_desk@cms.hhs.gov for assistance.

Thank you,
PECOS Production Support

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