Hi Tg,

We've launched a Scheduled Maintenance Bulletin to help you plan your withdrawals better!

As part of our commitment to smooth and secure transactions, this page lets you check if your PH bank or e-wallet is under scheduled maintenance before making a withdrawal.

This helps you avoid failed transfers and unnecessary delays - especially during Instapay or Pesonet maintenance windows.

✅ Check before you withdraw: Why is my transaction delayed to my PH bank or e-wallet account?

We recommend checking this page regularly to ensure your transactions are processed without disruption. 

Feel free to contact our support team, if you have any questions!

Best regards,
Your Higlobe Team