| News for marketers, creatives and communications professionals in financial services | |
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| (Capital One/YouTube) |
John Travolta returns as Santa Claus in a holiday campaign for Capital One titled "Greased Sleigh-Ridin'." The ad, created by GSD&M Austin and directed by Bryan Buckley, features Travolta blending his iconic "Grease" character Danny Zuko with Father Christmas.
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Connect with financial marketing, communications, and media leaders as we spark ideas, build relationships, and support children's charities. Join the FCS community in Stowe, Jan 11-14 for 3 days of insight, inspiration, and connection at the 26th Annual FCS Race For Kids Marketing Summit. Register Now.
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Taco Bell, J.Crew, Duolingo, Google and Manscaped faced challenges with AI in 2025, highlighting the technology's risks. Taco Bell's AI-driven drive-thru service struggled with basic orders, Google Gemini's local Super Bowl ads contained factual inaccuracies and Duolingo's "AI-first" approach led to a backlash and a loss of followers. Marketers should ensure that AI enhances rather than detracts from the customer experience, rigorously vet AI-generated content, and be transparent about AI use, writes Ad Age's Asa Hiken.
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Great digital advertising is characterized by visually engaging design and clear brand storytelling, according to a survey by Triplelift and eMarketer. While 71% of marketers say evaluating creative effectiveness has become more vital over the past 12 months, only 59% consistently link creative quality to metrics such as click-thru and engagement rates.
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Navigating data challenges in retail and CPG demands strong governance to tackle insights inconsistency, security issues, and rising costs. A governance-first approach ensures seamless data integration and management. Read more in this whitepaper.
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| Media & Technology Trends |
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Generation Z consumers are moving away from trusting traditional brand heritage and advertising, instead placing their trust in real people -- online creators -- who share reviews and experiences on platforms like YouTube, per research from Pulse Advertising. Brands, says Pulse CEO Lara Daniel, need to shift their strategies to a "community-driven influence ecosystem," rather than "top-down broadcast models."
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Marketers plan to reinvest in email marketing in 2026, with 65% of organizations citing it as a reliable channel, according to a survey from AdRoll and WBR Insights. The research also found that 97% of respondents report that AI has affected marketing performance, with 21% calling it "very significant."
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Heading to NRF 2026? Swing by Zipline at Booth #5251 to connect HQ strategy to frontline action. Meet real retailers driving 90%+ execution, grab a legit NYC bagel, and book a booth demo to tackle your toughest execution gaps. Learn more →
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| Digital Banking & Marketing Trends |
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Experience retail evolution at Shoptalk Spring, March 24–26, 2026 in Las Vegas. Join 10,000+ leaders, engage with 200+ innovative speakers, and unlock strategic partnerships to propel your business in the dynamic retail world. Get your ticket.
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