Sometimes there are zero people at the organization who can answer complex questions about how the product works.

How Khan Academy rebuilt its graphing tools to be accessible for all learners—including those using screen readers, keyboards, and assistive tech.

Research, case studies, and experiments to figure out what actually works when it comes to AI.

Quickly convert the number of words in a talk, presentation, or speech to how many minutes it will take to read.

One pattern comes along again and again, causing endless pain for developers, that is, creating mini-frameworks.