A client of mine was sending ~500 emails a week.
And getting 3 replies. JUST 3!
Ten days later, that number jumped to 62.
That's a 12.4% reply rate
No new copy. No new product.
We changed who they were emailing, and when.
Here's how you can do it too:
A VP of Sales hit me up: “Our reps are burning through leads and getting
nothing back. It’s like outreach just... died.”
I asked to see the sequence. Looked fine.
But when I asked why they were messaging these leads?
They were working a 3-month-old lead list.
No signal. No context. No urgency.
So we flipped the script using my 4R Framework — the same one
I install for every outbound team I work with.
The 4R Framework for Cold Outreach
-
Recency – Only message leads who had a trigger in the
last 14 days
-
Relevance – Tie your opener to their world, not
your pitch
-
Resonance – Speak to persona-specific pain, not
generic company goals
-
Rhythm – Run a 4-touch sequence in a 10-day window while the
signal is hot
What we changed:
-
Signals First: Scraped job changes, exec moves, hiring
bursts, tech installs.
-
Contextual Openers: Based 100% on the signal we discovered.
-
Persona-Based Proof: If they were AEs, we showed AEs wins.
If they were CS, a different angle.
-
The 10-Day Signal Sequence
It looked like this:
- Day 1: Trigger-based opener
- Day 3: Proof w/ same trigger
- Day 6: Pain-driven insight
- Day 10: Breakup w/ reframe
Example from an SMB rep:
One rep was targeting fast-growing B2B SaaS teams with small CS orgs.
He spotted a company that just raised a $4M Seed and posted 3 CS roles on
LinkedIn.
“Saw you're building out customer success post-funding. When teams grow CS
fast, I usually hear two challenges: onboarding consistency and support
bandwidth. Curious if either's on your radar?”
They got a reply 18 minutes later.
Important: This is just an example out of 100s of tests
and angles we tackled until we got to the sweet spot. There's no a golden
formula here.
-
0.7% → 12.4% reply rate
-
3X meetings booked
- Team mindset: “Holy sh*t, this actually works.”
- VP of sales: "Alan, let's lock a 6-month contract to work together".
Most teams don’t have a messaging problem.
They have a moment problem.
If you’re reaching out too late or too early, even the best email lands like
spam.
Use the 4R Framework, or bring me in and I’ll install it with
your team.
Don’t just send more.
Send smarter.
Alan "Modern Seller" Ruchtein.
Act like +1000 heroes:
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