Hello Ala,

We are looking forward to seeing you at The RFP Dilemma: How the RFP Can Make or Break Your Outsourcing Success tomorrow. You will have a chance to ask questions, so please plan to attend live.

If you are unable to attend live, please feel free to send questions in advance by completing this short form https://www.metricnet.com/contact-us/

Jeff Rumburg, Managing Partner at MetricNet, and the presenter for tomorrow's webcast will answer as many questions as possible during the live event and you'll be able to review the recording at your convenience.

The RFP Dilemma: How the RFP Can Make or Break Your Outsourcing Success Jeff Rumburg, Managing Partner at MetricNet Navigating the Request for Proposal (RFP) process is a critical yet often challenging step in outsourcing IT support or contact center operations. A... Feb 19 2026 08:00 PM | 45 mins

You can test your system now to make sure you can view our webinars and videos: https://techtarget.service-now.com/csm/en/why-can-t-i-hear-and-or-see-the-webinar?id=kb_article_view&sysparm_article=KB0030126.

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Vendor Scoring: How to Partner with the Right Service Provider Jeff Rumburg, Managing Partner at MetricNet Selecting the ideal vendor for outsourced IT service and support can be the difference between operational excellence and ongoing frustrations. With numerous... Mar 19 2026 07:00 PM | 45 mins

The MSP Contract: Key Elements of a Successful Outsourcing Contract Jeff Rumburg, Managing Partner at MetricNet A strong Managed Service Provider (MSP) contract is the foundation of any effective outsourcing relationship, yet many organizations overlook essential... Apr 16 2026 08:00 PM | 45 mins

Thank you,
MetricNet

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