Hi Droo,

At Sendwave, we’re committed to continuously improving your experience. We pride ourselves on providing you with fast and reliable transfers, supported by transparent pricing on all of our products and services.

To keep providing a best-in-class product with even more competitive exchange rates, we’re making a small update to our pricing structure.

What’s changing?

Starting April 26, 2026, a fee will be introduced for some of our transactions for customers across Europe. This fee varies based on:

Location: The countries you’re sending to and from.
Payment method: How you fund your transfer.
Delivery method: How your recipient receives the money.
Send amount: How much money is being transferred.

What will never change?

Clear costs: You’ll always see the total transfer cost upfront on the home screen before you hit send.
Competitive pricing: We remain dedicated to offering the most competitive rates we can.
Constant improvement: We’re continuing to invest in our app to ensure your entire Sendwave experience is always as smooth as possible.

Small print

We’ve updated our Sender Terms & Conditions to clarify our general approach to fees and how they may be adjusted in the future.

The new terms will take effect on April 26, 2026 for customers across Europe. By continuing to use Sendwave after this date, you agree to these updated terms.

Review our updated sender terms & conditions here.

You’re in control

We’re here to help if you have questions. You can contact our support team 24/7 via the in-app chat. If you don’t agree with these changes, you have the right to close your account at any time.

Thank you for trusting us to help you support your loved ones.

The Sendwave team

Have any questions or need help?

Simply visit our 24-hour chat.

2093 Philadelphia Pike #1016, Claymont, DE 19703 USA

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