Hi,
We’re writing to let you know about some important updates to our Privacy Notice, which will take effect on 26 February 2026.
These changes reflect our commitment to transparency and compliance as we grow and expand our services.
What’s changing?
Country and region specific appendixes
We’ve added jurisdiction-specific appendixes so it’s easier to understand how privacy requirements apply in the countries and regions where we operate.
Biometric data processing
We’ve included a dedicated section explaining how biometric data may be processed when you choose to provide a selfie, video or ID. This supports identity checks, account security and Know Your Customer (KYC) requirements - and includes an explicit consent acknowledgement.
Automated decision-making
The Privacy Notice now explains how automated decision-making may be used to provide our services and meet regulatory obligations.
You can review the updated Privacy Notice here.
If you have any questions, our support team is always here to help.