Hi Droo,

We’re updating our Privacy Notice, effective 26 February 2026.

As we grow and improve our services, we want to be clear about how we collect, use and protect your information.

What’s changing?

Country and region specific appendixes

We’ve added location-specific sections to explain how privacy laws apply in the countries and regions where we operate.

Biometric data processing

We’ve added more detail about how biometric data may be processed if you choose to provide a selfie, video or ID. This supports identity verification, account security and Know Your Customer (KYC) requirements - and includes your explicit consent.

Automated decision-making

We’ve clarified how automated decision-making may be used to provide services and meet regulatory requirements.

You can review the updated Privacy Notice here.

If you have any questions, we’re here to help.

The Sendwave team