| Tech companies are rolling out platforms specifically tailored for health care consultation, and AI is quickly becoming a key player in shaping people’s medical decisions. OpenAI, the maker of ChatGPT, reports that more than 40 million people consult the platform daily for health information. But new research shows that AI can mislead users in certain medical scenarios. And the quality of the health information it imparts depends on how effectively a person prompts the tools.
🗨️ A study found that even when AI correctly identifies a condition, it often does not present the next steps with enough urgency. Researchers found that bots "under-triaged" in 52% of emergency cases, treating the ailment as less serious than it was.
🗨️ Health care can be difficult to afford and access, which is why consulting AI can often be better than the alternatives, says Robert Wachter, a doctor at UC San Francisco.
🗨️ Adam Rodman, a hospitalist who researches AI programs, says a good time to use AI is before or after seeing a doctor to become more informed about your condition. This helps you use time with your medical provider efficiently. |