Explore Updated PCF Definitions and Measures

The APQC Process Classification Framework (PCF) ® 8.0 has been enhanced with updated definitions and recommended measures—helping you better understand, manage, and improve your processes.

These resources provide clear, standardized definitions for each process element, along with key performance indicators (KPIs) to help you:

track performance,
identify gaps, and
drive consistency across your organization.

Whether you're aligning activities, benchmarking performance, or improving operations, the updated PCF definitions and measures offer practical guidance to support your efforts.

You can explore these updates in the Excel version of PCF 8.0, or access category-specific insights through the collection of PDF versions.

Explore the Collection of Definitions and Measures

Download PCF 8.0

If you haven’t already, you can also download the PCF 8.0 in Excel or PDF format for easy reference and use across your organization.

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Build Your Expertise

Explore APQC’s self-paced training and certification options to build your expertise in process frameworks and drive even greater impact.

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