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April 2026 |
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This month’s newsletter explores how organizations can protect critical knowledge, strengthen decision-making, and prove KM’s value when it matters most. Dive into new research, practical guidance, and executive-ready insights on managing knowledge loss, overcoming top KM threats, and using AI to scale impact across the business. |
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Latest Resources |
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Knowledge loss often hits long after an expert leaves, when teams suddenly realize critical context and know-how are gone and hard to recover. This article explains what causes knowledge loss and outlines practical KM approaches, from communities of practice to structured expert capture, to help organizations protect what matters most. (Public) |
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AI is emerging as the biggest opportunity for scaling knowledge management impact, while organizations continue increasing investment in KM capabilities to meet evolving business needs. This infographic from APQC’s 2026 survey reveals where KM is gaining ground, the challenges teams can turn into value, and how the function is positioning itself as a strategic asset. (Public) |
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KM’s biggest challenge is proving its impact, with nearly half of organizations struggling to measure value and secure funding and buy-in. This infographic breaks down the top threats facing KM in 2026 and offers practical, research-backed actions to overcome them and strengthen KM’s role in the business. (Public) |
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Decisions break down fast when teams can’t access or trust what’s already been learned, even if the data is right in front of them. This blog shows how knowledge management connects past experience, data, and expertise to improve decision quality, speed, and confidence across the organization. (Public) |
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Spotlight: APQC CONNECT 2026 |
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APQC CONNECT 2026 just wrapped up, bringing together KM professionals for a series of insightful, forward-looking sessions on the future of knowledge management. For a limited time, you can access the conference presentations and catch up on the ideas and strategies everyone is talking about.
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When critical knowledge lives in employees’ heads, organizations risk losing their “secret sauce” during turnover, growth, or change. This article explains how to get started with knowledge retention and transfer, including how to choose the right approaches and embed knowledge sharing into everyday work to protect and scale what matters most. (Public) |
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Invest in Your Professional Growth |
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In-Person |
Jun 14-16 | Jul 13-15 | Sep 15-17 | Dec 1-3 |
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