Before Your Experts Retire, Capture What They Know

Most organizations know they need to manage knowledge. Far fewer are actually doing it—especially when it matters most. 

Experienced employees across organizations are approaching retirement. And when they leave, they don’t just take a role with them, they take critical knowledge with them. 

 

Over time, that creates hidden risk—slower work, repeated mistakes, and lost context. 

 

There’s a practical way to fix it!  

Here is a step-by-step action plan to help KM leaders: 

  • Identify where knowledge risk is highest 

  • Capture critical knowledge quickly (without overengineering) 

  • Make knowledge accessible and reusable across teams 

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