Dear Veterans, family members, and stakeholders, 

We are proud to announce that the Veterans Health Care System of the Ozarks (VHSO) has once again received a 5-star rating in the Centers for Medicare & Medicaid Services’ (CMS) annual Overall Hospital Quality Star Rating report! This achievement marks the fourth consecutive year that VHSO has been honored with this top rating.

The CMS Overall Hospital Quality Star Ratings measure hospital performance in five key areas: mortality, safety of care, readmission, patient experience, and timely and effective care. Ratings range from one to five stars, with five stars representing the highest level of achievement.

VHSO Executive Director, Martha Smith, EdD, RD, shared, “Receiving a 5-star rating from CMS reflects the dedication our entire team brings to caring for Veterans every day. This rating underscores our commitment to delivering safe, timely and high-quality care, and we are proud to contribute to VA’s continued nationwide excellence.”

Nationwide, 78% of VA hospitals that received a rating in 2026 earned an Overall Hospital Quality Star Rating of four or five stars. For the fourth year in a row, VA hospitals have outperformed non-VA hospitals, and for the second consecutive year, no VA hospital received a one-star rating. (Read the full national announcement)

Thank you for trusting VHSO for your health care needs. We are honored to serve you with the highest quality care, today and every day.

 

Martha A. Smith, EdD, RD

Executive Director

Veterans Health Care System of the Ozarks