Hi Ala Kot,
I was reading a report recently on the increasing technical complexity required to maintain uptime in large-scale retail environments, and it made me think of the scale at Biedronka
Many retail leaders I speak with are currently balancing the need to modernize infrastructure while keeping IT teams lean. Often, consolidating endpoint management and ticketing is the biggest lever to reduce manual maintenance tasks
and keep systems running reliably during peak periods.
We recently put together a brief overview on how unified IT platforms specifically reduce 'asset chaos' and cut down ticket resolution times, which I thought might be a useful benchmark for your team.
Is this a topic you are looking into this quarter, or is it not currently a priority?