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US Edition - Today's top story: Online mental healthcare is here to stay: Here's how to navigate your options and find the right clinician

September 1, 2026

US Edition

The Conversation
 

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If you’ve sought out a therapist, psychiatrist or other mental health clinician lately, you may have noticed that things have changed pretty dramatically over the past few years. Before 2020, perhaps 2% of people who got mental health treatment did so online. But these days, about half get at least some of their care that way.

The move to online mental health treatment, spurred by rule changes adopted during the COVID-19 pandemic, has made it much easier for people who could not previously access care to do so, according to Shari Harding, an associate professor of nursing at UMass Chan Medical School and a mental health nurse practitioner.

“Online mental health visits literally meet you where you are – whether in the comfort of your home, a parked car or a quiet space on your break at work,” she writes. And they “can be just as effective as traditional in-person visits.”

But navigating this new landscape can feel overwhelming. Harding offers a road map with practical tips, from feeling out whether the clinician you’re seeing is a good fit to determining whether you’ll be able to keep getting your medications prescribed online.

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Alla Katsnelson

Health Editor

 
Virtual access to mental healthcare is now very common, but figuring out how to choose a provider can be confusing. Alisa Zahoruiko/iStock via Getty Images Plus

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