In the past two years, many boards have been discussing how to accelerate AI transformation and whether AI-specific metrics should be reflected in executive pay. But as AI becomes embedded in day-to-day operations, a broader question is emerging: What, if anything, should be incentivized?
The latest
Director Confidence Index from Diligent Institute and Corporate Board Member found that 51% of directors have not discussed tying CEO or senior executive pay to AI-related goals and do not see a need to do so. Just 10% say their companies already include AI goals in compensation plans. That may be starting to change: 28% expect to discuss AI-linked compensation at an upcoming board meeting, while another 11% have either decided to introduce such measures or are still considering them.
For organizations early in AI transformation, an AI-related incentive may help spur progress when AI is a major strategic priority. For others, the better approach may be to tie incentives to the outcomes enabled by AI, such as sales growth, opening new markets or productivity gains, rather than to an AI-specific milestone. Boards need to decide which measures best fit their strategy, stage of transformation and long-term goals.
Start with value, not activity
According to the survey results, directors appear more interested in the results AI helps deliver than in whether it has simply been deployed. Productivity or efficiency gains lead the list of potential metrics, cited by 61% of respondents. Financial return or ROI follows at 44%, and revenue or new business at 40%.
Only 28% would consider successful implementation or adoption.
That hierarchy is instructive: AI implementation is an input. Stronger productivity, financial performance and workforce transformation are the outcomes boards ultimately care about. Compensation should reinforce the latter, not reward activity for its own sake.
Build a balanced scorecard
AI’s impact will rarely be captured by one number. Boards should consider a portfolio of measures that reflects both near-term performance and long-term resilience, such as: