Hey there,
I have a quick update on The Concierge Program.
I've heard from quite a few people who were traveling over the holiday weekend, missed their chance to sign up, and asked that this say open for one more day.
So that's what we're doing.
I've reopened enrollment through today. This is officially the last day to join at our introductory pricing.
After today, I'll be closing enrollment to focus on the individuals who've already enrolled. And if we reopen the program in the future, pricing will be higher, and I likely won't be the only hair coach.
Join the Concierge Program here (final day).
But before enrollment closes, I wanted to explain something I haven't spent enough time discussing.
Why I think this program could fundamentally change the way people approach their hair loss.
At Ulo, we now offer almost 100 different prescription and OTC product SKUs.
That's nearly 100 different treatment options, formulations, strengths, and combinations.
And this level of variety is intentional. Why?
Because hair loss isn't the same for everyone. People's diagnoses, treatment histories, sensitivities, goals, and preferences can vary enormously.
Someone who's concerned about systemic exposure might benefit from a lower-dose topical finasteride. Someone else might prefer an oral treatment. Another person might need a different delivery vehicle because their scalp doesn't tolerate conventional topical formulations.
Every product in our lineup serves a purpose. And the goal is to match the right treatments to the right people.
But here's the problem:
With that level of personalization comes an overwhelming number of decisions:
And perhaps most importantly, how do you know whether your current protocol is actually the best one for you?
You could spend years trying to answer those questions on your own.
In fact, I've spoken with plenty of people who've done exactly that.
They've spent thousands of dollars on treatments, experimented with different combinations, and spent countless hours researching hair loss science.
All while wondering whether they could be doing something better.
That's precisely what The Concierge Program is designed to eliminate.
Instead of spending the next several years trying to figure out every decision yourself, you work with people who live and breathe hair loss science.
We handle the research, treatment selection, monitoring, and adjustments.
You focus on following the plan and keeping us updated on your experience.
And rather than making decisions in isolation, you'll have me, a physician, and the broader Ulo team working together on your case.
Here's what that looks like in practice.
We start by going above and beyond to understand your hair loss.
We'll review your hair, health, and scalp history, your previous treatment experiences, your goals, and your preferences.
We'll also send you an Ulo Scope to capture detailed scalp images, giving us another way to assess your scalp and establish a baseline for monitoring.
From there, we'll work together to select your treatments — up to 4 Ulo products per month, included at no additional cost.
But that's just the beginning.
Every month, we'll meet privately to review your progress, discuss how you're responding, and determine whether anything needs to change.
And we'll continue refining things based on your actual experience.
The goal is to compress what might otherwise be years of self-experimentation into a focused, six-month period of personalized guidance, monitoring, and adjustments.
Because you won't have to spend months wondering what your next step should be. You'll have a team helping you make those decisions as new information becomes available.
And as Ulo's offerings continue to grow, you'll have even more access to specialty formulations — before they're released to the public.
This includes options like:
You're not simply purchasing a few hair loss treatments. You're getting an entire team dedicated to helping you find the right ones, adjust them, and establish a protocol you can confidently follow for the long haul.
You get my personal involvement through our monthly calls, a physician overseeing your medical care, your Ulo treatments included, ongoing support, and the ability to make adjustments as we learn more about your response.
With Concierge + Direct Access, you'll also be able to text and call me personally between appointments.
Compare both plans & join here.
Candidly, this is the model I wish had existed when I first started researching hair loss more than a decade ago.
A way to remove the uncertainty, wasted time, and unnecessary experimentation that so often stand between people and a sustainable treatment protocol.
The individuals who've already enrolled are getting more clarity around their hair growth journeys, with their first products on their way.
One final reminder: enrollment at our introductory pricing closes today.
We've already filled most of our capacity, and I need to keep this first group small enough to give everyone the level of personal attention I promised.
If you want to work with me privately, have a physician overseeing your care, and have your treatments selected, delivered, monitored, and adjusted as part of one ongoing partnership, this is your opportunity.
Join the Concierge Program & book your first call.
I hope to see you on the other side.
All my best,
Rob