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BEGIN:VEVENT
UID:https://www.brighttalk.com/webcast/20429/665664
DTSTAMP:20260429T040249Z
ORGANIZER:MAILTO:noreply@brighttalk.com
LOCATION:BrightTALK
URL:https://www.brighttalk.com/webcast/20429/665664?utm_campaign=commu
 nication_reminder_starting_now_registrants&utm_medium=calendar&utm_sou
 rce=brighttalk-transact
DTSTART:20260507T140000Z
DTEND:20260507T144500Z
SUMMARY:Live webcast: The Changing World of AI ITSM
DESCRIPTION:Click here to attend: https://www.brighttalk.com/webcast/2
 0429/665664?utm_campaign=communication_reminder_starting_now_registran
 ts&utm_medium=calendar&utm_source=brighttalk-transact\n\nPresenter: Le
 nin Gali, Chief Business Officer at Atomicwork and Glenn Alvérus, CEO 
 and Co-founder of Synerity\n\nAI isn't just improving ITSM — it's rewr
 iting what enterprise IT can do. From intelligent service delivery to 
 agentic identity and governance, the tools available to IT teams today
  look nothing like what existed three years ago.\n\nJoin Atomicwork an
 d Synerity for a live webinar featuring real-world perspectives from I
 T leaders who have navigated this shift firsthand.\n\nWhat you'll hear
 :\n1. How agentic ITSM is different — a live product overview and demo
 .\n2. Mark Gill, Head of Infrastructure & Operations from Zuora, on ho
 w they cut ticket volume by over 50%, featuring Atomicwork.\n3. Identi
 ty and governance automation as the next frontier in AI-native ITSM.\n
 4. Alex Tran, Solutions Engineer, from Atomicwork on access automation
 , AI workflow builder and agentic capabilities.
SEQUENCE:1778161568
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