Voices in ChAInge: Allie Dietzek

The Medium identifies essential signals on how technology is shaping the business of culture, and how the marketplace is evolving in response.

[Author’s note: This series of interviews will be free for all subscribers]

I feel so much more strongly about Chase as an innovator… This is an example where I was expecting a human to do a better job than an automated system. And the automated system did what I was asking for. So it proves that AI actually can insert itself in ways that do make for a better customer experience.

For my sixth interview in the Voices In ChAInge interview series, I spoke with Allie Dietzek, an independent business development consultant who has worked mostly in the innovation and digital product design and development space.

About Voices in ChAInge

Voices in ChAInge is a series of 12 short interviews (1.5 to 5 minutes long) that offer a wide variety of answers to this simple question: “What is a recent market signal or development in AI that forced you to rethink a key business assumption?”

These interviews were recorded at The ON_Discourse AI Transformation Summit with over 100 participants “representing every C in the suite.”

My selection standard was simple: A shared interest in a conversation.

The responses varied widely. Some explored abstract concepts about humanity and creativity. Other narrowly focused on how AI is changing customer relationships with brands and brand product development.

Each conversation offers a rare window into how decision-makers across industries are recalibrating their thinking in real-time as AI transforms their business fundamentals.