Commure Ambient AI
 
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Ambient AI is transforming clinical documentation workflows across the healthcare industry. But not all solutions deliver equally — particularly in complex, multi-lingual environments.
North East Medical Services (NEMS), a leading Federally Qualified Health Center serving diverse patient populations, put multiple Ambient AI vendors through a rigorous, real-world evaluation. And chose Commure.
Why they chose Commure Ambient AI for enterprise rollout:
  • Seamless Epic integration (part of the Epic Toolbox for Ambient Voice)
  • Multi-lingual support, critical for NEMS' patient community
  • Flexible note generation to match varying clinician styles
  • Dedicated Forward Deployed Engineering support for rapid optimization
The results:
  • 5.2 minutes saved per patient encounter (vs. 3.6)
  • 4.5 out of 5 for note quality
  • 95% accuracy for Spanish visits (vs. 82% baseline)
  • 93% accuracy for Chinese-language encounters (vs. 78%)
  • 94% of providers want to continue using the tool
As health systems weigh Ambient AI investments, NEMS' experience highlights key factors to consider, and the importance of choosing a solution that's designed to scale across diverse clinical settings.
Explore Commure Ambient AI Today
 

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