Amazon CEO Andy Jassy during an event in Seattle, Wash. on Oct. 5, 2021. (Photo: David Ryder/Bloomberg/Getty Images)Amazon CEO Andy Jassy told hundreds of thousands of employees
on Tuesday that generative AI is coming for their jobs and that their best bet is to embrace the technology.
“Those who embrace this change, become conversant in AI, help us build and improve our AI capabilities internally and deliver for customers, will be well-positioned to have high impact and help us reinvent the company,” he wrote
in a company-wide email.
Jassy added that there’s not room on the bus for everybody: “We expect that this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company.”
The subtext of the missive raises several questions.
Are some parts of Amazon highly resistant to AI and in need of a public nudge? (Likely.)
Is the memo a wink-wink to Wall Street that the company’s heavy AI investments will eventually pay off? (I suppose.)
Is the note meant to provide some cover for future mass layoffs that may or may not have to do with AI? (Possible, but less likely.)
Whatever the case, Jassy seems like the right leader for the current job.
Since taking the CEO reins from Jeff Bezos in 2021, the former Amazon Web Services leader has also become Amazon’s chief cost-cutter.
Jassy has overseen the largest corporate layoffs in company history and rejiggered the U.S. warehouse network and inventory systems to reduce the cost of getting products to customers.
Do more with less, or at least more with the same? Sounds like a strategy suited to the times.
—Jason Del Rey