Editor’s note: We’ve teamed up with Tech Brew today for a look at one use case for AI in retail. Will tariffs increase the business case for AI adoption? It’s a good question. Let’s ask ChatGPT what it thinks. “Yes, tariffs can strengthen the business case for AI adoption in the retail industry, though the exact effect depends on the nature, scope, and duration of the tariffs,” it said. The chatbot then went on to explain over several bullet points that tariffs could push retailers to adopt AI in order to accelerate reshoring, optimize supply chains, and forecast changes in demand. Then again it would say that, wouldn’t it? To give the arguably biased bot some credit though, a whole cottage industry of companies are now pitching AI-powered business tools as a potential solution to tariffs. - To name just a couple, Salesforce recently unveiled its new “always-on” Import Specialist Agent, an autonomous AI agent designed to rapidly process and analyze the 4,400-page US tariff schedule and provide “predictive insights” and “actionable recommendations.”
- And supply chain management platform Kinaxis just launched an AI-powered modeling tool that allows companies to simulate tariff exposure and generate strategic scenarios to assist with planning.
In such an uncertain economic environment, the business case for any tool promising lower costs and better predictions might seem unimpeachable. But investing in a new technology also comes with risks, and recent data suggests AI is even riskier than other tech investments. Keep reading here.—AV |