Oct. 9 - Inside experiential store Omega Mart | A closer look at Heritage’s AI transformation

A closer look at Heritage’s AI transformation; Grocers continue to gain ground on restaurants, FMI survey finds; Pardon the Disruption: Has Kroger found its store of the future?

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Daily Dive

Oct. 9, 2025 | Today’s news and insights for grocery leaders

BROUGHT TO YOU BY — PwC

So you can think it first 

We foresee why ‘grocery run’ will sound as dated as ‘dial-up.’ With Industry Edge from PwC, you don’t just optimize. You originate. Learn more.

Reporter’s Notebook: When experiential retail goes off the rails

Meow Wolf’s Omega Mart art installation in Las Vegas highlights the horrors of grocery shopping. Retailers should take notes.

A closer look at Heritage’s AI transformation

As a mid-sized retailer, the Hispanic grocery company has to be strategic about how it leverages this fast-developing technology. So what does it prioritize?

Grocers continue to gain ground on restaurants, FMI survey finds

Twenty-eight percent of shoppers in a survey the trade group conducted said they buy deli-prepared foods from grocers as a replacement for going to a restaurant, up from 12% in 2017.

The playbook for natural refrigerant transition: How retailers can retrofit without disruption

Refrigerant transitions don’t have to disrupt sales. Kyle Payne, Lowe Rental, explains how.

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Pardon the Disruption: Has Kroger found its store of the future?

Kroger’s Marketplace format is becoming a hub of innovation and a key tool in the grocer’s fight against strong regional competitors like Publix and H-E-B.

How Grocers Can Turn Shoppers into Regulars

Grocers are navigating shifting customer habits, rising costs, and fierce competition. Discover strategies to expand your reach, strengthen loyalty, and unlock new revenue opportunities in this playbook.

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