October 24, 2025

Marketplace Webinar Invitation

Wednesday, October 29, 2025 from 2:00 PM ET to 3:30 PM ET

Please join us for brief Marketplace updates and two presentations on Wednesday,

October 29, 2025, at 2:00 PM ET. 

Topics

Marketplace Eligibility Appeals: Eligibility Appeals Process Overview

Description: This presentation covers the process for a consumer to appeal a Marketplace Eligibility Determination: what is eligible to appeal, the timeline to do so, how to request an appeal, and what other options are available.

Internal Claims and Appeals and the External Review Process Overview (Coverage Appeals)

Description: This presentation provides an overview of the internal claims, appeals and external review processes for private health insurance and consumer coverage rights.

Who Should Attend:

Navigators and Certified Application Counselors (CACs) 

When:

Wednesday, October 29, 2025, from 2:00 PM to 3:30 PM ET

Register:

If you do not have a REGTAP account, please visit https://regtap.cms.gov and select "Create an Account" before registering for the series. Please find the ‘Marketplace Assister 2025 Webinar Series’ registration link here: https://regtap.cms.gov/reg_events_view.php?class=688

Note: Registration will close 24 hours prior to each scheduled session. If you do not receive the Zoom log-in credentials one (1) hour prior to the webinar, please check your Spam or Bulk Email folder. For additional information on future training sessions, please visit REGTAP.

Need help?  Email registrar@regtap.cms.gov or Call 1-800-257-9520.