Posted on: Wed, 12 Nov 2025 05:06:15 UTC
Impact Start Time: Wed, 12 Nov 2025 05:06:05 UTC

Mumbai VI Datacenter Issue
Customer Impact: Customers may encounter disconnections, periods of slowness or increased latency.
Available Workaround: If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC.
Status: In Progress
Event Type: Under Investigation

Zscaler has detected an issue with our Mumbai VI datacenter. Customers may encounter disconnections, periods of slowness or increased latency. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC. If you require any assistance or would like additional information about this incident please reach out to Zscaler Support. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.