| Posted on: Wed, 12 Nov 2025 05:06:15 UTC | |
| Impact Start Time: Wed, 12 Nov 2025 05:06:05 UTC | Impact Remediated: Wed, 12 Nov 2025 05:15:00 UTC |
| Mumbai VI Datacenter Issue Customer Impact: Customers may encounter disconnections, periods of slowness or increased latency. Available Workaround: If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. Datacenters affected: APAC, Mumbai VI Status: Monitoring Event Type: Under Investigation Zscaler has detected an issue with our Mumbai VI datacenter. Customers may encounter disconnections, periods of slowness or increased latency. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available." Update - Wed, 12 Nov 2025 05:36:35 UTC Zscaler teams have confirmed that services are working fine. The team is actively monitoring the situation to ensure stability. | |