Posted on: Wed, 12 Nov 2025 10:51:19 UTC
Impact Start Time: Wed, 12 Nov 2025 10:51:12 UTC

Hyderabad I Datacenter Issue
Available Workaround: If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article.
Next Update: 4 hours
Status: In Progress
Event Type: Service Degradation

Zscaler is currently investigating reports of an issue with its Hyderabad I datacenter. We are investigating periods of slowness, connection timeouts and/or increased latency. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article.

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.