Zscaler is investigating an issue affecting the Hyderabad I data center. A small subset of customers may experience intermittent slowness, connection timeouts, or increased latency when their traffic lands on the impacted service edges. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article.

We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

Incident Status: In Progress

Next Update: 24 hours