Posted on: Thu, 13 Nov 2025 03:39:21 UTC
Resolved on: Thu, 13 Nov 2025 03:39:21 UTC
Impact Start Time: Thu, 13 Nov 2025 03:24:00 UTC
Impact Remediated: Thu, 13 Nov 2025 03:35:00 UTC

San Francisco IV Datacenter Issue
Status: Resolved
Event Type: Service Degradation

Zscaler has detected an issue with our San Francisco IV datacenter. Traffic has been re-routed to the next closest datacenter while we investigate. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.

Update - Thu, 13 Nov 2025 03:39:21 UTC

This incident has been resolved. Please contact Zscaler Support if you have additional questions.