Hi Janusz,
Thanks for getting in touch with Fruugo!
Rest assured your message has been passed directly to our Customer Services team who aim to be in touch as soon as possible and you will receive an email notification when we respond.
Please be advised that we are currently receiving a large number of enquiries, so it's taking a little longer than usual for us to respond. Please accept our apologies for any delay.
We’re working hard to get you the help you need, we thank you for your understanding and patience where it takes us a little longer to respond than usual.
Best regards,
Fruugo