| What to do if you accidentally click a scam link
|
Don't panic, accidentally clicking a dodgy link doesn't automatically mean your device is compromised. However, some malicious websites may attempt to download malware in the background, so it's worth taking a few precautionary steps to stay safe.
Using a Which?-recommended antivirus and checking for signs of suspicious activity can help keep your personal information hidden from prying eyes. For more information on our antivirus recommendations, you can join Which? Tech Support and chat to our friendly experts on the phone or by email, as often as you need.
Find out more about what a membership offers here.
Our tech expert, Tom Morgan, has rounded up the
practical steps you should take if you click on a scam link - and the warning signs to look out for.
|
|
|
|
|
|
| Keep your email safe from hackers |
Fraudsters often attempt to hack their way into people's email accounts, which can then give them access to other online accounts by requesting password resets and recovery links.
We explain how to recover your email inbox and how to prevent it from happening again. Even if you're not currently dealing with a security threat, it's still worth reading our walkthrough to make sure you're prepared. |
|
|
|
|
| What are brushing scams? |
A brushing scam is when dodgy online sellers send out parcels to people unexpectedly. Why do they do it? So that they can write fake positive reviews to boost their rankings on online marketplaces, helping them to generate genuine income.
Some mystery deliveries contain QR codes (those black-and-white squares you can scan with a smartphone), which could direct you to a malicious website or cause malware to be downloaded to your device if scanned.
Here's what to do if you receive a suspicious parcel.
|
|
|
|
|
| Scam sharer tool |
| There's an easy way to make us aware of scams directly with our
scam sharer tool.
Tell us your experiences of phishing emails, fake texts, cold calls and other types of fraud. |
|
|
|
|
|
|
Stay safe,
Which? Scam Alert Team
P.S. Please share this information with your friends, family and neighbours – anyone who may find it helpful. Alternatively, they can sign up here to receive this directly to their inbox.
You're receiving this email because you signed up to the Which? Scam Alerts. |
|
| |
Free newsletters for everyone – get expert tips from Which? emailed to you regularly
At Which? we're committed to protecting your personal information when you use our services or buy our products. Our privacy policy explains how we use any personal information we collect when you visit our websites. This email uses a 'clear image gif' to track interactions with the email, for example to see whether it has been opened. This helps us understand how useful our emails are, so we can improve them in future. If you wish to turn off this tracking for future emails, you can do so in your email settings by turning off automated download of images. While all our public-facing work takes place under the Which? brand, technically it's carried out by a number of different legal entities. See the
About Us page for more detail.
Can we help you with anything else? If you've got any questions, from how to log in, or changing your details, to information about our products & services then visit
which.co.uk/help.
Which? Ltd. Reg. in England No. 677665. Reg office: 2 Marylebone Road, London NW1 4DF.
© 2026 Which? All Rights Reserved.
|
|
|
|
|
 |