TWICE SmartBrief
CBP: Tariff refund process will take 60-90 days to issue returns | Apple is closing down first of its U.S. stores | What Do Fuel Surcharges Mean For Retail?
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April 15, 2026
 
 
TWICE SmartBrief
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Daisy Partners With Parasol Services
Daisy Partners With Parasol Services
Daisy has announced its newly formed strategic relationship with Parasol, a 24/7 remote support service owned by ADI. This partnership will enhance customer support across Daisy's growing customer base, extending Daisy's technician-led support model and ensuring clients enjoy consistent and reliable around-the-clock access to qualified technical help and proactive system monitoring when issues arise outside regular business hours.
"As we scaled, it became clear that our call center was delivering real value to clients and to our branch owners," says Hagan Kappler, co-founder and CEO of Daisy. "We also realized that demand was outpacing what we could reasonably build on our own in the short term. We chose to partner with Parasol to scale faster in a manner consistent with the experience that defines Daisy."
Full Story: TWICE (4/15)
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Introducing the new Google Nest Cams and the Nest Doorbell
Meet the most pro-friendly lineup we've ever launched: the Nest Cam Outdoor, Nest Cam Indoor, and Nest Doorbell, with crisp 2K HDR video, day and night, plus a wider, taller, field of view. The new devices are also engineered to work seamlessly with Gemini for an upgraded smart home experience.
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Retail
 
CBP: Tariff refund process will take 60-90 days to issue returns
 
CBP: Tariff refund process will take 60-90 days to issue returns
U.S. Customs and Border Protection's refund system for defunct Trump administration levies will take between 60-90 days to deliver returns for eligible entries, according to a new page on the agency's website.
Full Story: Retail Dive (4/13)
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Apple is closing down first of its U.S. stores
TheStreet (4/12)
 
 
What Do Fuel Surcharges Mean For Retail?
RetailWire (free registration) (4/14)
 
Automated fulfillment, available now
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Appliance
 
Recteq X-Fire Pro 825 review: A smart grill that pulls double duty
 
Recteq X-Fire Pro 825 review: A smart grill that pulls double duty
With the X-Fire Pro 825 ($1,550), Recteq is putting its pellet grill expertise to work in a dual-mode design that's meant to bridge the gap between gas and wood fire. Of course, this is a smart grill thanks to its Wi-Fi connectivity, and the backbone of this beast is undoubtedly a pellet grill.
Full Story: Engadget (4/14)
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Here's the one robot vacuum I wish was coming to the US (and what to buy instead)
Tom's Guide (4/14)
 
 
The Infamous Dishwasher Appliance Brand That's Plagued With Bad Reviews
The Takeout (4/9)
 
Elevate AI Risk Management Strategies
Join Leaptree on April 29th at 3PM EST to explore advanced QA frameworks tailored for Salesforce AI. Overcome manual limitations, fostering agent trust and accountability. Don't miss out on invaluable insights. Register now!
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The 10 Most Important Steps and 10 Tips for a Successful Job Search
 
 
Leadership Growth: Embracing the Process
 
 
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Distributors
 
Lunar Walls Accelerates MicroLED Expansion With Global Solutions Partnership
 
Lunar Walls Accelerates MicroLED Expansion With Global Solutions Partnership
Lunar Walls, a competitive video wall arm of Just Video Walls, is accelerating its expansion in the custom integration market, announcing a partnership with Global Solutions as its distribution enablement partner alongside the appointment of industry veteran Scott Salzman as national sales manager to support national growth.
Full Story: TWICE (4/15)
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