Hello nie, What does the future of customer service look like, and what can modern technology actually achieve today? In three weeks at Zendesk Showcase Munich, you’ll get the answers straight from the source. Join us to hear from leading brands on how they took their CX to the next level, and get an inside look at their strategies, challenges, and breakthroughs. Here are a few main stage highlights showing you what’s possible: 2:15 - 2:45 PM | AI-Powered CX at Scale: How Digital Charging Solutions orchestrates 31 markets with Zendesk. 3:45 - 4:15 PM | Westwing’s journey with Zendesk 5:00 - 5:30 PM | More than just efficiency: How Swiss Casinos uses AI to free up valuable time for customers and teams. Discover firsthand how these organisations modernised their processes, empowered their teams, and measurably boosted customer satisfaction. You'll take home actionable insights to future-proof your own CX strategy. When: June 23, 2026 | 12:30 PM – 8:00 PM
Where: Design Offices München Macherei, Weihenstephaner Str. 12, 81673 Munich |
