Performance Management Needs New Metrics in the AI Era. How organizations can evaluate the contributions of employees, AI systems, and their combined output. Want Workers to Reskill? Show Them Who They Can Become. New research underscores the importance of designing training with identity and employment outcomes in mind.

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The latest on HBR.org

01

Performance Management Needs New Metrics in the AI Era

How organizations can evaluate the contributions of employees, AI systems, and their combined output.

by Randy Bean, Erik Strauss, and Randeep Singh

 

02

Want Workers to Reskill? Show Them Who They Can Become.

New research underscores the importance of designing training with identity and employment outcomes in mind.

by Avery Forman

 

03

AI Is Changing How Customers Choose Your Business

How three SMBs—a manufacturer, a boutique hotel, and a B2B software company—are adapting.

by Graham Kenny and Ganna Pogrebna

 

 

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