Eliza Wynne, Head of Customer Services Office at Just Eat Takeaway.com, is joining us live on October 14.

In this executive masterclass, Eliza will unpack one of the hardest challenges facing scaling organisations: how to translate strategy into execution without losing clarity, accountability or speed as complexity grows.

Drawing on her experience operating in a Chief of Staff capacity across a complex, multi-market organisation, she’ll share how Chiefs of Staff and senior leaders can act as force multipliers — connecting executive priorities to frontline action, aligning teams around shared outcomes and creating the operating discipline needed to execute at scale.

Here’s what we’re breaking down:

- Strategy to execution: Turning executive priorities into clear ownership and frontline action

- Alignment without bureaucracy: Resolving competing priorities and removing the friction that slows execution

- Metric density over metric bloat: Focusing teams on the few measures that drive outcomes, rather than adding more reporting

Expect practical frameworks, real-world lessons and actionable ideas for building an organisation that executes with greater clarity and speed.