1. Changes regarding the marketing contact policy - adding the terms of use for services within LOT Newsletter channels.
Link to regulations: REGULATIONS FOR THE PROVISION OF SERVICES BY ELECTRONIC MEANS BY PLL LOT S.A
2. Changes regarding service offerings - i.e., Additional Baggage, Seat Selection, Pre-Order Your Meal on board, Pre-Order Your Premium Class Meal, Special Equipment, LOT Business Lounge Access, and Fast Track service - as well as changes concerning the refund or utilization of Ancillary Services on a different flight.
Link to regulations: ANNEX NO 2 CONDITIONS OF LOT'S EXTRA SERVICES (TAILOR-MADE SERVICES)
3. Changes to the LOT Bidding Upgrade service - adjustments to the service availability hours and clarification regarding special meals following an upgrade.
Link to regulations: ANNEX NO 2a CONDITIONS OF LOT BIDDING UPGRADE 1
4. Changes to the Instant Upgrade service - adjustment of service availability hours and clarification regarding special meals following an upgrade.
Link to regulations: ANNEX NO 2c CONDITIONS OF INSTANT UPGRADE 1
5. Implementation of Transport of Animals service terms and conditions
Link to regulations: ANNEX NO 2d CONDITIONS OF TRANSPORT OF ANIMALS 1
6. Changes regarding gift vouchers - change concerning voucher redemption via specified sales channels.
Link to regulations: CONDITIONS OF SALE AND REDEMPTION OF GIFT VOUCHERS
