SAP Customer Experience Sales & Service Cloud News
SAP Sales & Service Cloud News
 
SAP Customer Experience SAP
 
 
SAP Sales & Service Cloud News
December 2024
 
 
BEST HOLIDAY WISHES and HAPPY NEW YEAR from SAP!

THANK YOU for another year of readership! We value your feedback and would love to hear what you liked about this newsletter and what we could do to improve it for you in 2025. So before you enjoy a much deserved year-end break with family and friends, please take our brief newsletter survey.
 
 
Highlights
 
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Upcoming Webcasts: SAP Sales & Service Cloud Version 2 Release Highlights
 
We are excited to present to you the latest release highlights for SAP Sales Cloud Version 2 and SAP Service Cloud Version 2 in these quarterly, interactive webcasts. Register for these upcoming webcasts below:
 
Visit the Product Documentation Pages for SAP Sales Cloud Version 2 and SAP Service Cloud Version 2. Contribute to our SAP Community Page, and check out the What's New Release Notes for SAP Sales and Service Cloud Version 2.
 
SAP Sales & Service Cloud Help Now Available in Multiple Languages
 
To provide better user experiences worldwide, a growing number of CX products (including our e-commerce, marketing, sales, and service offerings) are early adopters of SAP's new machine translation functionality. As such, SAP Help Portal is now available in 39 languages! Use the language picker next to the title banners to get help in your language of choice.
 
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SAP Product Inspiration Video Series for Industries & Intelligent CX: Wave 6
 
We continue updating our product inspiration series showing our latest innovations and AI-powered business scenarios for Intelligent CX by SAP. Explore this introductory blog, Wave 1, Wave 2, Wave 3, Wave 4, and Wave 5, and Wave 6 today!
 
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Turn Your Innovation into Global Recognition
 
The SAP Innovation Awards 2025 is here, and we’re excited to showcase your exceptional innovations! If you’ve been driving change and innovation within your organization, now is the perfect time to share your success story on a global stage. Visit the SAP Innovation Awards website and head to the How to Enter tab to get started.
 
AI in Action: Quick Wins for Captivating CX
 
Artificial Intelligence is top-of-mind for every business professional heading into 2025. But what exactly does it mean for the field of customer experience? If you missed our recent webcast series, we cover the benefits of AI (along with practical use cases) for marketing, commerce, sales, and service professionals. Explore this on-demand series.
 
 
 
Upcoming Webcasts
 
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SAP Sales Cloud Version 2, Sales and Foundation Topics - Q4/2024 Release Overview
Register For Tue. Jan 21


SAP Service Cloud Version 2, Utilities and SAP Enterprise Service Management - Q4/2024 Release Overview
Register For Thu. Jan 23
 
 
Register for Live and On-Demand SAP CX Onboarding Webcasts
Available in Chinese, English, and Spanish
 
 
 
Catch Up on the Latest Webcast Replays
 
SAP Cloud for Customer, 2411 Release Briefing Webcast
 
SAP Sales Cloud Version2, Sales and Foundation Topics: Q3-2024 Release Overview
 
SAP Service Cloud Version2, Utilities and SAP Enterprise Service Management: Q3-2024 Release Overview
 
Webcast 6: Guidance on Analytics in SAP Sales and Service Cloud Version 2
 
AI Agents for SAP Sales Cloud & SAP Service Cloud
 
Boost the Collaboration of your Sales and Service Teams with MS Teams and Outlook Integration
 
 
 
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This Month's Must-Read Articles: