Eos_Rios
December 20

begin with this section of the documentation and it should answer your questions.

https://developer.genesys.cloud/analyticsdatamanagement/analytics/aggregate/


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ROIT_Yamazaki
December 20

I would like to retrieve agent performance and queue performance data using the API.
In that case, could you tell me which API I should use?
There are so many APIs that I'm not sure which one I should use to obtain the desired data, and this is causing confusion.


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