Has anyone had trouble with contact list sorting when using skill-based dialing?
I am sorting items by a unique sequence number-type column and using 2 other fields for skill values. The dialer is calling items in random order....not by the sort order at all, and we confirmed we have agents available for all the skill values so its not skipping records due to available agents. Any idea what's going on??

More details: DialMode=Progressive; Dynamic Sorting=Enabled; Dynamic Filtering=Enabled; Sort by "priority" numeric ascending; Filter in place does not restrict any records in the contact list.