Declan_ginty Genesys Employee
January 21

@Nser_Katerji

The latest version of the provider is v1.56.1. Can you upgrade version you are using and try again.

Regards,
Declan


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Previous Replies

Nser_Katerji
January 21

Hi Developers,
I am using terraform with Git actions to export all the data as a backup on daily basis but I am getting API time out error mostly all the times:
This is the terraform I am running:
terraform {
required_version = "~> 1.5.3"
required_providers {
genesyscloud = {
source = "mypurecloud/genesyscloud"
version = "~> 1.22.0"
}
}
}

provider "genesyscloud" {
oauthclient_id = "${var.oauthClientId}"
oauthclient_secret = "${var.oauthClientSecret}"
aws_region = "eu-central-1"
}
resource "genesyscloud_tf_export" "export" {
directory = "./genesyscloud"
include_state_file = true
export_as_hcl = true
}
and this i the error I am getting
│ Error: Failed to get page of knowledge documents: API Error: 408 - API Error: 408 Request Timeout (d8d44164-b2ed-4942-8f9f-2870f2bd8e3b)

54

55│ with genesyscloud_tf_export.export,

56│ on main.tf line 24, in resource "genesyscloud_tf_export" "export":

57│ 24: resource "genesyscloud_tf_export" "export" {

58

59

60Error: Terraform exited with code 1.

61Error: Process completed with exit code 1.

Knowing that even with filtering the Data for more than one data resources I am getting the same error, Can Anyone help in that , Please?

Regards
Nser Katerji


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