pwalsh
January 21 |
OK, I got the ID from postResponsemanagementResponsesQuery
--> And *appear to have sent the message successfully....:
There's quite a bit in the response I get - but it *looks 'queued'? (I'm not getting the message)
"status": "queued",
"normalizedMessage": {
"id": "94257cd5272fb8c1bf0f53ddf838b1c1",
"channel": {
"id": "ad498395-acba-4361-b9b4-3f95099bb98d",
"platform": "Whatsapp",
"type": "Private",
"to": {
"id": "**me**",
"idType": "Opaque"
},
"from": {
"id": "ad498395-acba-4361-b9b4-3f95099bb98d",
"idType": "Opaque"
},
"time": "2025-01-21T17:26:13.286Z"
},
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pwalsh
January 21 |
This is the body of the request I am sending:
{
"fromAddress": "** UUID of WhatsApp Integration ",
"toAddress": " To number without + ",
"toAddressMessengerType": "whatsapp",
"messagingTemplate": {
"bodyParameters": [
{
"id": "1",
"value": "Some text"
},
{
"id": "2",
"value": "more text"
},
{
"id": "3",
"value": "more text"
},
{
"id": "4",
"value": "more text"
}
],
"responseId": " currently using the library ID as I don't really know what to put here **"
}
};
pwalsh
January 21 |
Hi there.
I'm trying to send an agentless WhatsApp message.
I get the following error running my test code:
''No Response could be found with an id of .. whatever...'
-> now I have no reason to think I have the right ID here, yet.
Q1: *As far as I am aware this should be the Id of the WhatsApp template I want to use?
-> am I even looking for the right thing here?
I query for response management libraries with getResponsemanagementLibraries
-> get a list of the libraries (there is just one).
Then I query for Response Management Responses with getResponsemanagementResponses with the library ID I got previously
-> this succeeds, but it appears to be empty?
getResponsemanagementLibraries success! data: {
"entities": [
{
"id": "the ID of the library*",
"name": "it's name*",
"version": 1,
"createdBy": {
"id": "me*",
"selfUri": "/api/v2/users/me"
},
"dateCreated": "2025-01-21T14:16:32.146Z",
"selfUri": "/api/v2/responsemanagement/libraries/the ID again"
}
],
"pageSize": 25,
"pageNumber": 1,
"total": 1,
"lastUri": "/api/v2/responsemanagement/libraries?pageSize=25&pageNumber=1",
"firstUri": "/api/v2/responsemanagement/libraries?pageSize=25&pageNumber=1",
"selfUri": "/api/v2/responsemanagement/libraries?pageSize=25&pageNumber=1",
"pageCount": 1
}
getResponsemanagementResponses success! data: {
"entities": [],
"pageSize": 25,
"pageNumber": 1,
"total": 0,
"lastUri": "/api/v2/responsemanagement/responses?pageSize=25&pageNumber=1&libraryId=%5Bobject+Object%5D",
"firstUri": "/api/v2/responsemanagement/responses?pageSize=25&pageNumber=1&libraryId=%5Bobject+Object%5D",
"selfUri": "/api/v2/responsemanagement/responses?pageSize=25&pageNumber=1&libraryId=%5Bobject+Object%5D",
"pageCount": 0
}
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